Shipping Policy

Shipping:

1. Processing Time:

Orders are typically processed and shipped within 2 business days of receipt.
Processing times may vary during peak seasons or promotional periods.

2. Shipping Methods:

We offer the following shipping methods:
Standard Shipping within the UK : 3 working days
Next day Shipping: next business day ( order must be placed before 11am )
International Shipping: within 5-15 working days

3. Shipping Rates:

Shipping rates are calculated based on the weight of the package and the destination.
Free shipping may be available for orders above a certain threshold.

4. Tracking Information:

Once your order has been shipped, you will receive a tracking number via email/ sms.
You can track the status of your shipment using the provided tracking number.

6. Customs and Duties:

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
We are not responsible for any delays or additional charges incurred due to customs clearance.

7. Lost or Damaged Shipments:

In the event that your shipment is lost or damaged during transit, please contact us immediately.
We will work with the shipping carrier to resolve the issue and provide a replacement or refund if necessary.

8. Returns and Exchanges:

Please refer to our Returns and Exchanges Policy for information on returning or exchanging products.

9. Contact Information:

If you have any questions or concerns regarding your shipment, please contact us at [+447823703512 or info@reowigs.com]

10. Policy Updates:

We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on our website.