📦 SHIPPING POLICY

At Reowigs, each wig is made with care and attention to detail to ensure you receive a high quality, professional standard wig.

Please review our shipping and delivery terms below.

✨ PROCESSING TIME

Standard processing time:
5-8  working days

Processing time may vary slightly during busy periods or restocks.
Any delays will be clearly communicated.

If you have a specific deadline or event, please contact us before placing your order to confirm we can meet your timeline.

🚚 SHIPPING TIMEFRAMES

Shipping begins after your processing time has been completed.

🇬🇧 UK SHIPPING

  • Standard Delivery: 2–4 working days

🌍 INTERNATIONAL SHIPPING

  • Estimated delivery: 6–10 working days
    (depending on destination and customs)

📦 SHIPPING INFORMATION

  • Shipping costs are calculated at checkout
  • Free shipping may be available on selected orders
  • All orders are sent using tracked delivery services
  • Tracking details will be sent via email once dispatched

🌍 CUSTOMS & DUTIES

International orders may be subject to customs duties or import taxes.

These charges are the responsibility of the customer.
Reowigs is not responsible for customs delays or additional fees.

❗ LOST OR DAMAGED PARCELS

If your order is lost or damaged in transit:

  • Please contact us immediately
  • We will assist you in resolving the issue with the courier

Please note:
Reowigs is not liable for delays or losses caused by the courier.

🎨 COLOUR DISCLAIMER

Colours may vary slightly due to lighting, camera quality, and screen settings.

We aim to display all units as accurately as possible, however
exact colour match is not guaranteed.

📏 WIG SIZING

It is the customer’s responsibility to select the correct wig size.

If you are unsure, please contact us before ordering.

Reowigs is not responsible for incorrect sizing selected at checkout.

If an incorrect size is selected and the wig needs to be returned for adjustment, this will be treated as a paid alteration service.
An additional fee will be required to resize or remake the unit.

 

🚫 RETURNS & DELIVERY

  • We do not accept returns due to shipping delays
  • We are not responsible for failed deliveries due to incorrect address details

💌 NEED HELP?

If you have any questions regarding your order:

Email: info@reowigs.com

🔄 POLICY UPDATES

We reserve the right to update this policy at any time.
Changes will be posted on this page and take effect immediately.